Mail Order / Telephone Order Merchant Account Rates

The following lists our mail order or telephone order rates where the credit card information is keyed into a terminal or software instead of being swiped through a card reader. Usually the card is not physically present. If you currently process credit cards, check out our free conversion program where we can beat your current rates.

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Service Industry Average Merchant Accounts
Express
Mail/Phone Discount Rate 2.65% 2.33%
Mail/Phone Transaction/Batch Fee 35 ¢ 24 ¢
Address Verification Fee 5 - 10 ¢ 5 ¢
Monthly Service/Support/Statement Fee $10 - $15 $9.95
Other Fees (most clients do not experience these fees):
Service Industry Average Merchant Accounts
Express
Voice Authorization Fee
Note: only charged if you call the 800
voice auth line to authorize a transaction.
$1.50 95 ¢
Surcharge (corporate & international) + 3% + 1.99%
Chargeback / Retrieval Fee
Note: only charged if your customer disputes a charge. In practice this rarely happens.
$35 $25
ACH Reject Fee
Note: only charged if you lack funds in your bank account to cover credit card fees or debits.
$30 $25
Most other providers will try to charge you the following fees. We do not!
Service Industry Average Merchant Accounts Express
Annual Fee up to $195 $0
Application Fee $75 - $125 $0
Setup Fee $50 - $150 $0
Programming Fee $50 - $95 $0
Monthly Maintenance Fee $0 - $10 $0
Checking Account Change Fee $20 $0
Overlimit Fee varies $0
Authorize.net Gateway Setup $99 - $299 $0
Authorize.net Transaction Fee 10 ¢ $0
JPOS Retail Swipe Software $175 - $395 $0
Check-by-phone/fax PC software $149 $0
Web Shopping Cart $299 $0
American Express Setup $25 - $50 $0

Note: Rates are effective for accounts setup on or after July 05, 2008. Above is a summary only, exact fees are listed in the merchant application and agreement. Minimums may apply to some accounts. Unlike other providers we do not charge a cancellation fee if you go out of business or you have a service issue we cannot solve.

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